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Privacy Policy
We, CASPER ELECTRIC THAILAND CO., LTD. (“Casper”, “we”, “our” or “us”) values and are committed to protect Personal Data (as defined below).
This privacy notice (“Privacy Notice“) explains our collection, processing, storage, retention and disclosure of Personal Data pursuant to the Personal Data Protection Act 2010.
Kindly note that Casper reserve the right to change, revise, modify, amend and/or vary this Privacy Notice at any time. The most current version of our Privacy Notice will be made available on our website at www.casper-electric.co.th (“Website“) or feel free to contact us to obtain a copy of our Privacy Policy.
Therefore, please always check our latest Privacy Notice on the Website from time to time and especially before you submit any Personal Data to us.
Types of Personal Data
We collect and process Personal Data during the course of your dealings, transactions, relationship, communications and/or employment with us, which includes, without limitation, the following data & information:
(a) name & nationality;
(b) national registration identification card number or passport number & details;
(c) photograph;
(d) e-mail address and/or postal address;
(e) age, sex, gender and marital status;
(f) religion, ethnic origin and/or sexual orientation;
(g) telephone number, mobile number and/or fax number;
(h) Employee Provident Fund (EPF), Social Security Organization (SOCSO) & Employment Insurance System (EIS) details & information;
(i) income tax details and employment related details (such as employment history including details of present and past income);
(j) payment related details (such as credit card details, bank account details, debit card details and/or loyalty card details);
(k) insurance policies details;
(l) family related details (such as information relating to spouse, parents, siblings, children, relatives and any other family members);
(m) emergency contact details and/or referee’s details;
(n) personal interests, hobbies and/or preferences;
(o) skills, languages and education qualifications & achievements;
(p) medical records, physical, mental health and/or condition;
(q) political opinions, religious beliefs and/or any other beliefs of similar nature;
(r) commission or alleged commission of any offences (including road traffic offences);
(s) any details relating to any other person(s) or party(ies) who may be identified from the information, data or document submitted to us; and/or
(t) any other personal information you provide to us in the course of your dealings, transactions, relationship, communications and/or employment with us,
(collectively defined and referred to as “Personal Data“).
Collection of Personal Data
Generally, we collect Personal Data as follows:
(a) when you communicate with us (especially when you enquire about our company, business, trading, employees, products and/or services etc.);
(b) when you enter into any business, transaction, trading, contract, engagement, appointment and/or dealing with us;
(c) when you participate in any of our business, trading, marketing or promotional events;
(d) from publicly available sources;
(e) when you access our Website;
(f) when you apply for any employment position with us;
(g) when we communicate with you (for whatsoever purposes);
(h) when we provide any business, goods or services to you or vice versa;
(i) when you provide us with any feedback, review or complaint whatsoever; and/or
(j) from third parties.
Purposes
We may use the Personal Data in a number of ways, including, but not limited to, for the following purposes:
(a) for our dealings, transactions, relationship, communications and/or employment related matters;
(b) so that we will be able to provide our best customer care and service to you;
(c) to enhance our customer satisfaction, including but not limited to, resolving complaints, dealing with and/or responding to requests, demands, feedbacks and enquiries, warranties, returns and other after sales services;
(d) to manage and maintain our relationship (business, commercial and/or employment) with you;
(e) keeping you informed of our businesses, trades, products and/or services;
(f) keeping you well informed of our business promotions, discounts, and/or events;
(g) for our internal record keeping;
(h) for our administrative purposes;
(i) for statistical analysis purposes;
(j) for recruitment and/or employment related purposes;
(k) for information management and security purposes, including, but not limited to, managing and administrating e-mail, handling and investigating any security related issue, vulnerability, and/or incidents whatsoever;
(l) for any corporate restructuring, corporate exercise and/or business enhancement purposes;
(m) for any legal matters, audit purposes and/or investigations whatsoever; and/or
(n) for any purpose incidental, ancillary or in furtherance to the abovementioned purposes,
(collectively defined and referred to as “Purposes“).
Disclosure to Third Parties
If and when necessary, in connection with the above Purposes, the Personal Data may be disclosed and/or transferred to a third party, including but not limited to:
(a) within our “Group of Companies” and organisation (including our associate companies and subsidiaries, as applicable);
(b) our affiliates;
(c) our employees, authorised agents, suppliers, service providers, contractors and any person or party who has dealings with us;
(d) our professional advisors (such as tax consultant, accountant, auditors, lawyers and any other external professionals engaged by us for our business);
(e) governmental departments and authorities; and/or
(f) all other persons or bodies who provide us with services necessary and/or incidental to our business.
Security of Personal Data
At all times, we are committed to maintain appropriate and reasonable technical and organizational security measures to protect the security of the Personal Data against any loss, misuse, unauthorized access, disclosure or alteration.
Accessing and Updating Your Personal Data
Under the Act, you have the right of access to your Personal Data and you may request that we correct any of your Personal Data which is inaccurate, incomplete or outdated.
We may also exercise our discretion in allowing the corrections requested and/or may require further documentary evidence of the new data to avoid fraud and inaccuracy.
Please note that notwithstanding the withdrawal of your consent, we may still process your Personal Data under circumstances that are permitted under the laws of Thailand, as applicable.
Consent, Withdrawal of Consent and Opt-Out
Except as otherwise provided in this Privacy Notice, we only collect the Personal Data that you have provided to us.
If you would prefer that we do not collect Personal Data from you, please do not provide us with any such information. We also encourage and suggest that you do not browse or access our Website.
Further, you can also opt not to continue any dealings transactions, relationship, communications and/or employment with us if you are not comfortable with our Privacy Policy.
By visiting our Website, having dealings, transactions, relationship, communications, interactions and/or employment with us whereby you are or will be providing Personal Data to us, you shall be deemed to have read and given your full consent to our processing and management of your Personal Data as set out in this Privacy Notice.
At any time, you may withdraw your consent to our processing and management of your Personal Data as set out in this Privacy Notice by contacting us via the contact detail provided in this Privacy Notice.
If we do not receive any notification from you concerning our processing and management of your Personal Data, we shall continue to process and manage your Personal Data pursuant to this Privacy Notice.
Exclusion of Liability
Please note that we may not be able to continue and/or provide you with our best services, goods, business dealings, relationship, transactions, communications, employment and/or interaction whatsoever if you do not provide us with your consent or withdraw your consent for our processing and management of your Personal Data pursuant to this Privacy Notice. In these circumstances, Casper shall not be held liable howsoever.
Notwithstanding any other provisions in this Privacy Notice, you may opt out of or unsubscribe from receiving any of our promotional materials by contacting us via the contact detail provided in this Privacy Notice.
Personal Data of Third Party
You hereby confirm and agree that you have obtained the consent from the third party(ies) or person(s) whose personal data may be given to us by you or identified from your Personal Data which may be processed and managed by us for the Purposes as set out in this Privacy Notice.
Third-Party Websites
Our Website may contain links to other website, blogs, social media pages or applications operated by third parties (“Third-Party Sites”). Kindly note that we are not in way howsoever responsible for the personal data protection practices of that Third-Party Sites.
Further, as applicable, from time to time, perhaps some of the Third-Party Sites may be co-branded with our logo or trade mark, even though they are not operated or maintained by us. Kindly check the applicable data privacy policy of the Third-Party Sites to determine how they will handle any information they collect from you.
Contacting Us
On any matters related to this Privacy Notice (such as if you wish to request access to your Personal Data or correct your Personal Data or withdraw your consent or restrict the purposes and methods in which we process your Personal Data or if you have any questions relating to our Privacy Notice), feel free to contact us as follows:
CASPER ELECTRIC THAILAND CO., LTD.
Level 12, Bhiraj Tower, 4345 Sukhumvit Road,
Bangna Sub-District, Bangna Distric,
Bangkok 10260
Tel: 0-2399-5935/Fax: 0-2399-5934/